Google Localisation: FAIL
Posted on Tuesday, August 21st, 2007
This is not a new observation, but it’s something which just popped back onto my radar, sitting as I am in a hotel in Seoul, Korea.
Google really did introduce a horrible flaw when they first internationalised their site; one which hasn’t been corrected to this day.
The flaw is simple: they assume (seemingly by IP detection and nothing else) that the country you’re in is the language you speak, and that you will get a site localised in that language for as long as you’re surfing the web from there.
Whilst only mildly annoying when in, say, France, this is utterly disastrous for most western travelers to places like Korea, because we have no idea what the page is saying. Even worse, there’s no obvious way to navigate back to the English site, barring a small link on the site homepage (which you won’t see if you’re visiting the results page from a browser plugin; and is still bloody useless if you’re, say, German).
It’s always interesting when a company like Google - feted for their flawless execution, makes a schoolboy error like this, because it tends to reveal interesting things about that company’s culture.
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